Returns and Exchanges
At ormodesign, we strive to create jewelry that you will be very happy to receive. However, if there is a defect in your jewelry, or it does not fit the way you imagined, let us help you. Please examine your jewelry carefully upon arrival. For a replacement or a refund, return your unworn merchandise within 30 days of your order placement. Return shipping costs of $4.95 will be deducted from your return order.
Please fill this out completely to process your return. If the return is a result of our error or defective, we will refund the full cost of the merchandise plus shipping costs.
Once submitted, we will process your return and a return label will be emailed to you.
For further assistance, please email us at [email protected].